Our Policies

TERMS & CONDITIONS

Last updated: March 3, 2026

Welcome to Chic Avenue. These Terms and Conditions (“Terms”, “T&C”) govern your use of our website and any purchases made through our store. Please review them carefully before browsing or placing an order.

Acceptance of Terms

By accessing our website or purchasing from Chic Avenue, you agree to comply with these Terms and our Privacy Policy. If you do not agree, you should discontinue use of our website and services.

Products

Chic Avenue offers women’s fashion apparel, footwear, and accessories, including but not limited to:

Apparel:
Statement dresses, co-ord sets, chic tops, oversized shirts, high-waisted jeans, outerwear, and loungewear.

Accessories:
Statement jewellery (earrings, rings, necklaces), handbags (tote, clutch, shoulder bags), scarves, and belts.

Footwear:
Heels, sneakers, sandals, and boots.

All products are subject to availability. We reserve the right to modify, update, or discontinue products at any time without prior notice.

We make every effort to display product colors and details accurately. However, variations may occur due to lighting, photography, and screen settings.

Orders & Payment

All prices are listed in USD ($) and may change without prior notice.

Orders are processed once payment is successfully completed through our secure checkout system. We reserve the right to cancel or refuse any order due to stock limitations, payment issues, pricing errors, or suspected fraudulent activity.

Shipping & Delivery

Shipping rates and estimated delivery times are displayed at checkout.

Delivery timelines may vary depending on location and carrier services. Customers are responsible for providing accurate shipping information. Chic Avenue is not liable for orders delivered to incorrectly provided addresses.

Returns & Refunds

We offer a 14-day return policy from the date of delivery.

To qualify for a return:

Items must be unworn, unused, and unwashed
Tags must remain attached
Items must be in original packaging

For hygiene reasons, earrings and certain accessories may be non-returnable unless defective.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Refunds are issued to the original payment method after the returned item is received and inspected.

For complete details, please refer to our Refund Policy.

Intellectual Property

All website content, including text, images, branding, product designs, and graphics, is the property of Chic Avenue. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

Limitation of Liability

Chic Avenue shall not be liable for indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

Modifications to Terms

We reserve the right to update these Terms at any time. Updated versions will be posted on this page and become effective immediately.

Contact Us

For questions or support:
Email: anitagomba11@gmail.com